Dental insurance verification, fully managed.
AI verifies every patient's eligibility and benefits before the visit. Real people check the work. Your front desk stops living on hold.
Most AI verification stops at the portal.
Ours picks up the phone.
When the payer portal is incomplete, outdated, or down, our AI voice agents call the payer, work through the IVR, and capture what's missing. Then verified data writes straight back into your PMS through direct integrations. No PDFs, no re-keying.
Verified five days ahead. Less AR on the back end.
“Having insurance benefits verified five days in advance makes the appointment seamless. The patient knows their copay, and it reduces AR on the back end. Needletail has been absolutely phenomenal as a partner in achieving it.”
Clean eligibility, before the patient sits down.
Connect your PMS and we pull tomorrow's appointments automatically. No new login for your front desk, nothing new to learn.
Portal agents check eligibility and benefits. When the portal doesn't have it, our voice AI calls the payer directly. That is why coverage is complete.
Our team verifies every exception, then clean data lands in the patient record: plan fields, a benefits PDF, and a summary note on the appointment.
Recover $50K to $100K per location, every year.
Clean eligibility before the claim goes out, and the whole downstream gets easier. One in four claims is delayed or denied on incomplete eligibility data. We fix the input.
Drag to your group size. Based on time and revenue currently lost to manual verification.
Built to pass the IT and compliance review.
A fully managed service, not software you operate. Every verification is backed by a portal screenshot, a call recording, and a transcript. We sign a BAA with every customer.
