

Rajeev Krishnan
Rajeev Krishnan is the Head of Product at Needletail AI, where he leads product strategy and the design of AI-powered RCM workflows for multi-location dental practices and DSOs.
He brings 10+ years in B2B SaaS product management across healthcare, martech, and AI. His deepest domain is dental: he spent 6.5 years as a Product Manager at CareStack, building cloud-based dental practice management software from the ground up for enterprise dental groups in the US. That experience gave him a rare, ground-level understanding of how dental operations work, how clinical workflows connect to billing, where revenue leaks happen, and what it takes to ship software that actually fits inside a practice without creating new friction.
Before Needletail, he led product at Inflection.io, a B2B PLG marketing platform, and consulted on product strategy for Nuvae.ai, an AI platform automating hospital workflows. He holds certifications in AI Product Management (Udacity), Product-led Growth (Pendo), and Data Science (IBM), and completed an Introduction to Dental Medicine course from the University of Pennsylvania, a deliberate investment in understanding the clinical side of the industry he builds for.
His writing covers dental RCM operations, product strategy in healthcare software, and the operational realities of scaling revenue cycle across multi-location dental groups.
Guides by Rajeev Krishnan
10 guides published


CareStack Insurance Verification: What's Native, What's Not, and Where AI Fits

CDT Code Denials: Why Codes Get Rejected and How Coverage Categories Decide What Pays

Dentrix Ascend Insurance Verification: What's Native, What's Not, and Where AI Fits

Open Dental Insurance Verification: The Built-In Tools and Where They Stop

Dental Insurance Pre-Authorization: What It Is, How It Works, and Where It Breaks Down

Orthodontic Insurance Verification: What Every Ortho Practice Gets Wrong (and How to Get It Right)

Dental Billing Automation: What It Covers and How to Choose the Right Tools

What Is a Dental Service Organization? How the DSO Model Actually Works

Dental Eligibility Verification: What to Check, and When to Check It
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