D2620Inlay - Porcelain/ceramic - Two Surfaces

What This Code Covers

D2620 covers inlay - porcelain/ceramic - two surfaces. An inlay is an indirect restoration that fits within the cusps of a prepared tooth. The number of surfaces involved determines the specific code used for billing.

Billing Guide

Bill this code when:

• an inlay - porcelain/ceramic - two surfaces is fabricated and cemented on the prepared tooth
• The number of surfaces matches the code description
• The material type matches the code specification

Do not bill this code when:

• The surface count or material does not match this code
• A direct restoration was placed instead of an indirect restoration
• The restoration was placed on an implant abutment. Use the appropriate D6xxx code
• The procedure is better described by D2610 (Inlay - porcelain/ceramic - one surface)

Insurance and Denial Prevention

Key Payer Rules:

• Most plans cover restorative procedures at 50-80% depending on the specific service
• Downgrades may apply (e.g., porcelain crown downgraded to base metal on posterior teeth)
• Waiting periods often apply for major restorative services on new plans
• Some plans require prior authorization for crowns and indirect restorations

Common Denials and How to Respond:

• Material downgrade - The payer covers an alternate material at a lower fee. Bill the actual code and let the patient know about the potential balance.
• Waiting period not met - Verify the patient's plan effective date and any waiting periods for major services.
• Tooth not restorable - Submit radiographs and clinical documentation showing the tooth can be successfully restored.